Kerri-Ann Chappell-Lewis (Jewellery Designer)
Sue Chappell (Website and Admin.)
If you need to contact me with a query about custom-made jewellery, it is best to email in the first instance, as it is often not possible to give you an answer right away. I need to check supplies of beads and possibly contact a bead supplier to order in especially what you need. But rest assured I will get back to you as soon as I can.
If you have a query about an order, please provide your name, address, and the code number and description of what you ordered.
If I have emailed you to say your jewellery has been dispatched, but you haven't received it after 14 days, let me know and I will chase up Royal Mail to find out what has happened.
(You will need to type this in manually. I don't provide a direct email link due to the risk of spamming.)
(Monday - Friday - 10am - 2pm and 8.30pm - 9.30pm, weekends - 8.30pm - 9.30pm)
or you can message at any time.
Please read Terms and Conditions before ordering.